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Campaigns
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27th July 2017 by Manager in Campaigns, Home Content 2, Local News
Council tax collection.
New protocol launched by Citizens Advice and local authorities. The number of householders falling behind with council tax payments has risen to a worrying level. Helping them get back on track is in everyone’s interests. Which is why Citizens Advice and the Local Government Association have jointly launched a new Council Tax Protocol. By setting out good practice at each […]
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26th July 2017 by Manager in Campaigns, Home Content 2
Interest-only mortgages.
‘Time-bomb’ or ‘So far so good’? Whichever, independent guidance and support must be available. In May the mortgage industry announced* that 1.9m interest-only mortgages were outstanding at end 2016. This was a fifth of all mortgages and a big reduction on 2012 when the number was 3.2m, “equivalent to a third of total residential mortgage stock”. This week Mail Online used** the same […]
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11th July 2017 by Manager in Campaigns, Local News
Housing: court action.
Getting behind with the rent or facing other housing problems can lead to a court summons. If this happens to you, or someone you know, there are 2 basic rules: 1) do attend at the required time and place, and 2) do get advice on how to present your case. Following these rules doesn’t guarantee a good outcome but gives you a better chance. It could even […]
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11th July 2017 by Manager in Campaigns, Home Content 2
Put Universal Credit on hold.
Benefit delivery is causing financial hardship. Citizens Advice is calling on the government to pause the rollout of Universal Credit. The application system requires claimants to wait 6 weeks for payment leading to financial insecurity and debt. Many are falling behind with regular payments including rent and some are even at risk of losing their homes. In Surrey Universal Credit is at currently available to just a small group. Full […]
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10th July 2017 by Manager in Campaigns, Home Content 2, Local News
Crawley Court.
Service now in place. Citizens Advice Reigate & Banstead court desk is up and running again. Our advisers can now help local people facing action in the Guildford County Court sitting at Crawley Magistrates Court. For years the service supported people in local courts, particularly those defending housing cases. However in March the Redhill and Reigate courts closed and it looked as if such people would have to attend court […]
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3rd July 2017 by Manager in Campaigns, Home Content 2
Energy prices.
Ofgem proposes extra help for vulnerable customers. Energy regulator Ofgem today published proposals* for a safeguard tariff for vulnerable customers “to protect them from overpaying for their energy”. It had been expected that the government would tell Ofgem to cap prices for all customers. The growing call for such a cap followed the Competition and Markets Authority’s report in 2016 […]
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21st June 2017 by Manager in Campaigns, Home Content 2
Leaving a job.
New Citizens Advice information on workplace rights. Moving on can be great but also a time of great anxiety. Citizens Advice online has published new information on Leaving a job. It deals with all aspects of the most asked-about issues – resigning, references, dismissal and redundancy. At one time or another most of us need good information […]
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20th June 2017 by Manager in Campaigns, Home Content 2, Local News
July is Scams Awareness Month
Play your part. Be scam aware. July is Scams Awareness Month promoted by Citizens Advice and Trading Standards. At Citizens Advice Reigate & Banstead we’re be playing a full part and asking everyone to be scam aware. Here’s some things to be VERY aware of: a call, letter, email or text that’s come out of the blue […]
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20th June 2017 by Manager in Campaigns, Home Content 2
Report to Trading Standards.
How to do it. It can easily happen. You’ve paid your money but the goods or service aren’t up to standard. You may have complained but you don’t take it further because you’re not sure anyone will listen. In fact if you think a company has broken the law or acted unfairly, you might be […]
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19th June 2017 by Manager in Campaigns, Home Content 2
Dental charges.
Eligibility for free treatment. Dental patients themselves are responsible for claiming eligibility for free treatment. Dental practice staff are not expected to advise patients on the matter and mustn’t do so. This is the advice of NHS Business Services Authority in response to a client query raised earlier this year by Citizens Advice Reigate & Banstead and […]
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