We use the information we gather carrying out this work to campaign for social justice, so that individuals do not suffer through a lack of knowledge or an inability to express themselves effectively.
We operate from two offices, in Redhill and Banstead, and outreach centres in Horley, Merstham and Tadworth. We offer a 5 days-a-week telephone advice service.
We help people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.
With the growth of economic and other difficulties, we provide a front-line service for everyone in the local community and particularly those in greatest need.
The benefits of our work are not limited to improving our clients’ financial situation but also contribute to improving their health, reducing their stress and improving their confidence in dealing with their own problems.
Citizens Advice Reigate & Banstead is a member of Citizens Advice Surrey.
Our membership of the Citizens Advice network was renewed in July 2019: CA Membership Cert 2016-19. We are also members of Advice Services Alliance. Our membership of ASA was renewed in July 2019: CA AQS Cert 2016-19.
In 2019/20 we had 64 trained and knowledgeable volunteer advisers.