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Campaigns
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7th June 2017 by Manager in Campaigns, Home Content 2, Local News
Credit card debt.
Fastest growth since before the crash. In April outstanding credit card debt in the UK was £68bn. This is 9.7% up on the previous year and means the fastest growth since 2006. The Financial Conduct Authority (FCA) estimates 3.3m people have “persistent” credit card debt. In an 18 month period they pay more in interest and charges than in actual […]
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1st June 2017 by Manager in Campaigns, Home Content 2, Local News
Homelessness.
Changed pattern but frustration persists. On one day this week THREE homeless people came to our Redhill bureau without an appointment. Their situations were different but they shared a level of anxiety and frustration that showed again why new policies are urgently needed. Only one was ‘street homeless’, sleeping rough or at risk of sleeping rough. The others were getting support from housing departments but had problems with their current temporary accommodation. In truth, […]
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19th May 2017 by Manager in Campaigns, Home Content 2, Local News
Homelessness Forum.
Opportunity to meet. Reigate & Banstead Council housing team held a valuable Homelessness Forum at the Town Hall on Wednesday 17 May. R&BBC Housing Services Manager Richard Robinson, hosting the event, said the aim was to ensure everyone with an interest in reducing housing insecurity was up to speed on developments. Main topics for discussion were: A Year in Housing at the Council […]
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25th April 2017 by Manager in Campaigns, Home Content 2
Energy suppliers.
Compare prices and star ratings. How much could you save? Citizens Advice has released an online price comparison tool allows customers to compare energy suppliers. It uses a 1 to 5 star rating system with stars awarded on a combination of factors: Complaints – how well they handle customer complaints Ease of switching – how many switches they carried out successfully in 21 days […]
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24th April 2017 by Manager in Campaigns, Home Content 2
Energy price cap?
Early election debate. A proposal to cap the energy bills of households on standard variable tariffs has caused an early campaign kerfuffle. Last year the Competition and Markets Authority (CMA) said customers were being overcharged by an astonishing £1.4 billion a year. The current debate is about whether a cap on prices would be counter-productive. The CMA, the industry and some consumer groups think it would stop […]
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24th April 2017 by Manager in Campaigns, Home Content 2
Election Issues.
On ballot papers for Westminster Election 2017. During the election campaign Citizens Advice Reigate & Banstead will highlight policy issues that matter to the people we help and the whole community. Our national Citizens Advice policy team has listed 3 areas for discussion and questions to candidates: helping consumers get a better deal increased job security delivering welfare reform. Under the […]
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11th April 2017 by Manager in Campaigns, Home Content 2
What price loyalty?
Broadband customers pay for not shopping around. Citizens Advice today shows that customers of the top 5 broadband providers are charged on average £113 a year more than new customers if they stay on when their initial contract finishes. Other key findings are that it’s hard for customers to find out what they’re being charged; and vulnerable customers including older people […]
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11th April 2017 by Manager in Campaigns, Home Content 2, Local News
Access to justice.
East Surrey people WILL have CA support at court. Citizens Advice Reigate & Banstead will still be able to support local residents facing legal action following closure of Reigate and Redhill courts. The service will be funded by the Access to Justice Foundation. The foundation responded to a plea from Citizens Advice Reigate & Banstead after hearing that […]
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30th March 2017 by Manager in Campaigns, Home Content 2, Local News
Surrey-wide campaign.
Stronger together. Citizens Advice offices across Surrey are combining to make their voices heard better on social policy issues. One such is the change from Disability Living Allowance to Personal Independence Payment. A growing number of people asking for help have seen a major loss of independence and lower quality of life following a mobility assessment. We are joining colleagues […]
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29th March 2017 by Manager in Campaigns, Home Content 2
Consumer debt.
Lenders must be responsible. The Bank and the Financial Conduct Authority are launching reviews into lending practices. Citizens Advice says more must be done to make sure lenders across all consumer credit markets behave responsibly towards their customers. National Citizens Advice Chief Executive Gillian Guy said: “While households are struggling to meet everyday costs like rent and […]
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