Citizens Advice played a full part in the first ever Bank of England Open Forum. CA Reigate & Banstead research and campaigns won a place in the public ballot and national chief executive Gillian Guy contributed to a panel debate. Among the main speakers were the Chancellor of the Exchequer George Osborne and Mark Carney, […]
At Citizens Advice Reigate & Banstead we’re keeping in touch with friends and contacts on social media. Why not like us on Facebook – Citizens Advice Reigate & Banstead? Or follow us on Twitter – @randbdcab Or both!!
Citizens Advice is promoting National Consumer Week in partnership with Trading Standards and the government to raise awareness of Consumer Rights Act 2015. We want everyone to know their new rights. Consumer Rights Act 2015 makes existing rights simpler and clearer, including the rights: to clear and honest information before you buy to get what you pay for to goods and digital […]
Louise Tennuci, one of our volunteers, is leading a project in the bureau to make life easier for those of our citizens who qualify for parking badges. Louise says “I have volunteered at the Bureau since January 2012. I am a member of the Research and Campaigns Team which aims to highlight the problems and […]
Since 2013 anyone who has needed to make a claim in the Employment Tribunal has had to pay a fee and another much higher fee to have their claim actually listed for a hearing. The result has been a very large (70%) fall in the number of applicants. Responding to wide concern about this the House of […]
The Royal Association for Deaf people (RAD) has announced a new pilot service with HMRC to make tax information accessible to Deaf people (BSL). For Deaf customers, who can handle their own affairs but cannot speak to HMRC directly, can now via a webcam use video relay with a British Sign Language (BSL) interpreter. The interpreter […]
Have you had a bad experience with your local health or social care services? We are here to help! As well as providing you with support and advice about your individual issue, by telling us your experiences you may help to improve these services locally. As part of the “watchdog” organisation Healthwatch Surrey we use […]