An important message from Surrey Coalition for Disabled People We’re happy to pass on the following message at the request of the coalition chief executives: The coalition wants everyone who may be affected by proposed new charges to seek advice and respond to the Surrey County Council consultation by 6th June. Read the full message in Coalition News […]
What we got up to in April. Community liaison Policy and campaign issues Communications. CARBS April PS Volunteer with our Research and Campaigns team – find out more.
Volunteer with our social policy research and campaigns team in Redhill or Banstead. First aim at Citizens Advice Reigate & Banstead is to provide the help and advice our clients need, whoever they are, whatever their problem. Second aim (and essential for first) is to improve the policies and practice that affect people’s lives. As […]
So much. Yesterday we reported the success of the social media phenomenon #CABLive devised in 2012 by colleagues at Wychavon Citizens Advice. Among many other things the unfolding network story allowed us to celebrate how much the service means to our clients and volunteers. Someone said we should have included the hasty but heartfelt Thank You from a client we helped manage things with […]
There’s nothing like feeling what you do is worthwhile. Except also knowing it’s appreciated. The Citizens Advice week unfolding in real time on social media (#CABLive April 18-24) showed the network’s depth and variety. And why it’s valued by clients and volunteers. Follow us?
“Great addition to local services”. Better local services for Merstham residents and friends. That’s the promise of plans for the new community hub opening later this year with the support of service providers including Merstham Community Facility Trust. A new drop-in centre is one keenly anticipated development. At a briefing last week the trust spoke […]
Community liaison. A big Thank You is due to a group of our marvellous volunteers who spent last Friday talking to ASDA shoppers about the Citizens Advice service. They truly are committed. Every week they give their time to helping clients but are happy to go the extra mile to raise awareness in the community. […]
More clients have mental health problems. Our advisers are seeing more clients whose problems are compounded (or caused) by a mental health condition. Next week our District Training Day with NHS First Steps Surrey will help by building up advisers’ knowledge and understanding. The higher numbers aren’t unexpected. All sides in the public debate accept that professional […]
Help to make contact. The aim of our national campaign Talk about abuse is that more people are able to recognise domestic abuse and offer help to victims. In Surrey and across the country we have excellent specialist services. Helplines, refuges, legal and police professionals are there to help. But many victims and families don’t make contact, […]
CA Research and Campaigns. Most people know Citizens Advice exists to help people – whoever they are, whatever their problem. Not so many know we’re also here to improve the policies that affect people’s lives. The two are connected. Meeting and advising thousands of clients gives us a real understanding of their experience. It allows us to spot the most common problems and tell the MPs, councillors, civil servants and managers who […]