Local News
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Healthwatch News
Latest from our friends at Healthwatch Surrey. Check out…. Older people and primary care. Lessons from Listening Tour. Patient Passports. Care Quality Commission update. more….
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Wednesday 27 April
Notice for our clients and colleagues: All our offices will be closed on Wednesday 27 April for staff and volunteer training day. Online and telephone advice will still be available: national advice line 03444 111 444. Normal service on Thursday 28 April and following.
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Universal Credit
Payment in arrears. Universal Credit is paid monthly in arrears. A basic point but capable of causing problems. This month we’re seeing people who have applied for Universal Credit but don’t realise there’s a delay of several weeks before first payment. One client was told he would have to wait SEVEN weeks. This shouldn’t happen because every claimant has the right to ask for […]
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Eviction
‘Everything else falls apart’. The number grows each quarter. Everyday 170 UK families have to leave their homes. Two stats from ‘Eviction’, a cool radio analysis of the meaning of homelessness in Britain and the US today*. Also chilling. Attitudes to eviction it seems are becoming more matter-of-fact (worse in America but we’re going their way.) At Citizens […]
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TS Alert 24 March
Latest from colleagues at Trading Standards Surrey. Fraud….£5.2m online ticket fraud Scam….Student job warning….Microsoft phone scam….Scam targets renters on Rightmove….PayPal phishing scam…. Recall…Argos tablet chargers….IKEA GOTHEM lamps….more…. Read TS Alert 24 March
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Homelessness
Halting the increase. “There but for fortune go you or I”. An old protest song. But even half a heart makes the connection to homelessness in 2016. It’s growing and more people are noticing. Social media are reflecting the anxiety. Housing charities are turning up the volume. Last weekend some of our councillors spent a night […]
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Voices for health
Joined up care please! That was the big wish shared by everyone at a Voice Network event hosted by Surrey Community Action (SCA) and Healthwatch Surrey. It won’t surprise policy-makers and managers who want to improve quality and efficiency. But the opinions of people in local services are vital current information. A dozen faith and voluntary groups […]
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TS Alert!
Today’s bulletin from our friends at Surrey Trading Standards. Keep up to date with: Awards**Salt**Scams**Recalls**Exploding e-cigs**and more
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Value of free advice
Voluntary sector review puts spotlight on impact At Citizens Advice Reigate & Banstead our trained volunteer advisers offer free advice to anyone who needs it. We measure the value in the relief of so many clients who need somewhere to turn. But value is also counted in another currency – social benefit. Whenever Citizens Advice […]
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