Most people know Citizens Advice exists to help people – whoever they are, whatever their problem.
Not so many know we’re also here to improve the policies that affect people’s lives. The two are connected.
Meeting and advising thousands of clients gives us a real understanding of their experience.
It allows us to spot the most common problems and tell the MPs, councillors, civil servants and managers who influence all society’s systems.
This week we published a leaflet about our research and campaigns. It’s an invitation to get involved and gives some key facts about our network.
Read about our national campaigns