Many families are paying more than necessary for essentials such as energy, banking and broadband. One way to save is by switching to a better deal with a new supplier but most stick with their current company. Why is this? The government would like to know and is inviting everyone to explain in a survey why they have (or haven’t!) switched in the past 2 years. […]
This year council tax arrears is the biggest debt problem by a margin. And growing: see Table below from ‘Advice Trends’. Our advisers help clients clear their debts, often through a realistic repayment plan. The plan can be acceptable to the council but crucially also allow the client to pay their current year tax and keep up with other outgoings. Unfortunately a new government enforcement policy is about to make this sensible way forward almost impossible. The […]
Have a look at the latest issue of Citizens Advice ‘Advice Trends’ out now. It’s the most up-to-date overview of people and their problems. And it shows how things are changing through the 4-year snapshot. Making the headlines for June to September 2015 is an incredible increase in advice needed for dealing with the Personal Independence Payment (51% up on last year!). […]
From Wednesday 25 November Citizens Advice will highlight its Talk About Abuse campaign to coincide with the United Nations 16 Days of Action to end violence against women and girls. Official UK figures for 2013-14 show an estimated 1.4 million female victims of domestic violence. Our campaign, which also draws attention to male victims, encourages people to look for signs of domestic […]
Citizens Advice Reigate & Banstead is helping promote an NHS survey on community health services in Surrey. The idea is to use people’s opinions and experience to improve vital community services such as health visitors, speech and language therapists, physiotherapists, school nurses, district nurses and many others. You can complete the survey online now at Improving Community Services in Surrey Community […]
Citizens Advice played a full part in the first ever Bank of England Open Forum. CA Reigate & Banstead research and campaigns won a place in the public ballot and national chief executive Gillian Guy contributed to a panel debate. Among the main speakers were the Chancellor of the Exchequer George Osborne and Mark Carney, […]
This important government bill had its second reading in the House of Commons on 2 November. It’s now in committee for detailed scrutiny. Citizens Advice is pleased that a lot of its ideas for improving the position of tenants in the private rented sector have been accepted by ministers and appear in the bill. Good news, BUT in many aspects the bill […]
At Citizens Advice Reigate & Banstead we’re keeping in touch with friends and contacts on social media. Why not like us on Facebook – Citizens Advice Reigate & Banstead? Or follow us on Twitter – @randbdcab Or both!!
Citizens Advice is promoting National Consumer Week in partnership with Trading Standards and the government to raise awareness of Consumer Rights Act 2015. We want everyone to know their new rights. Consumer Rights Act 2015 makes existing rights simpler and clearer, including the rights: to clear and honest information before you buy to get what you pay for to goods and digital […]
Louise Tennuci, one of our volunteers, is leading a project in the bureau to make life easier for those of our citizens who qualify for parking badges. Louise says “I have volunteered at the Bureau since January 2012. I am a member of the Research and Campaigns Team which aims to highlight the problems and […]