HELP ELDERLY WINTER-PROOF ENERGY BILLS At Citizens Advice Reigate & Banstead we’re asking people to think about switching energy supplier and help an older relative or neighbour find a better deal. The local charity is part of Big Energy Saving Week – a joint campaign with Energy Saving Trust, the Department of Energy and Climate Change […]
Since 2013 anyone who has needed to make a claim in the Employment Tribunal has had to pay a fee and another much higher fee to have their claim actually listed for a hearing. The result has been a very large (70%) fall in the number of applicants. Responding to wide concern about this the House of […]
Citizens Advice Reigate & Banstead is calling on the government to scrap its plan to close courts at Redhill and Reigate and transfer their work to Guildford and Staines. Writing to the Ministry of Justice the charity says local justice in the form of court and tribunal services is as important to the community as […]
The Royal Association for Deaf people (RAD) has announced a new pilot service with HMRC to make tax information accessible to Deaf people (BSL). For Deaf customers, who can handle their own affairs but cannot speak to HMRC directly, can now via a webcam use video relay with a British Sign Language (BSL) interpreter. The interpreter […]
Progress is being made on getting a better deal for energy prepayment customers. By Adam Scorer, Director of Consumer Futures
Our personal information and data is out there like never before. In the UK, 78% of us are online and we are nation of voracious digital researchers, shoppers, reviewers, planners, creators, commentators and socialisers. By Liz Coll, Policy Manager
MoneySavingExpert.com’s Campaigns Manager Wendy Alcock blogs about her experience working with Citizens Advice to give consumers tips on how to manage their money at the Ideal Home Show. By Wendy Alcock, External Affairs and Campaigns Manager, MoneySavingExpert.com
This week, the first Pension Wise face to face appointments are taking place at Citizens Advice Bureaux. We have a new team of trained guidance specialists in place to deliver guidance from 500 locations across England and Wales, giving easy access to Pension Wise. Advice, Chief Executive, Citizens Advice service By Gillian Guy, Chief Executive […]