Citizens Advice played a full part in the first ever Bank of England Open Forum. CA Reigate & Banstead research and campaigns won a place in the public ballot and national chief executive Gillian Guy contributed to a panel debate.
Among the main speakers were the Chancellor of the Exchequer George Osborne and Mark Carney, governor of the Bank of England.
They and many colleagues from the Bank and City of London wanted to hear the views of a wide range of people about the proper role of the financial services industry in society.
Most agreed there had been real reform since the financial crash of 2007-08. But many also said there was still a long way to go.
Key question was about trust: how could those who work in, and regulate, the financial markets win back the trust of everyone else? One person’s answer (a good one when you think about it) was to become more trustworthy.
Find out more about the Bank of England Open Forum