This year council tax arrears is the biggest debt problem by a margin. And growing: see Table below from ‘Advice Trends’. Our advisers help clients clear their debts, often through a realistic repayment plan. The plan can be acceptable to the council but crucially also allow the client to pay their current year tax and keep up with other outgoings. Unfortunately a new government enforcement policy is about to make this sensible way forward almost impossible. The […]
From Wednesday 25 November Citizens Advice will highlight its Talk About Abuse campaign to coincide with the United Nations 16 Days of Action to end violence against women and girls. Official UK figures for 2013-14 show an estimated 1.4 million female victims of domestic violence. Our campaign, which also draws attention to male victims, encourages people to look for signs of domestic […]
Citizens Advice Reigate & Banstead is helping promote an NHS survey on community health services in Surrey. The idea is to use people’s opinions and experience to improve vital community services such as health visitors, speech and language therapists, physiotherapists, school nurses, district nurses and many others. You can complete the survey online now at Improving Community Services in Surrey Community […]
Citizens Advice played a full part in the first ever Bank of England Open Forum. CA Reigate & Banstead research and campaigns won a place in the public ballot and national chief executive Gillian Guy contributed to a panel debate. Among the main speakers were the Chancellor of the Exchequer George Osborne and Mark Carney, […]
This important government bill had its second reading in the House of Commons on 2 November. It’s now in committee for detailed scrutiny. Citizens Advice is pleased that a lot of its ideas for improving the position of tenants in the private rented sector have been accepted by ministers and appear in the bill. Good news, BUT in many aspects the bill […]
At Citizens Advice Reigate & Banstead we’re keeping in touch with friends and contacts on social media. Why not like us on Facebook – Citizens Advice Reigate & Banstead? Or follow us on Twitter – @randbdcab Or both!!
Citizens Advice is promoting National Consumer Week in partnership with Trading Standards and the government to raise awareness of Consumer Rights Act 2015. We want everyone to know their new rights. Consumer Rights Act 2015 makes existing rights simpler and clearer, including the rights: to clear and honest information before you buy to get what you pay for to goods and digital […]
Louise Tennuci, one of our volunteers, is leading a project in the bureau to make life easier for those of our citizens who qualify for parking badges. Louise says “I have volunteered at the Bureau since January 2012. I am a member of the Research and Campaigns Team which aims to highlight the problems and […]
HELP ELDERLY WINTER-PROOF ENERGY BILLS At Citizens Advice Reigate & Banstead we’re asking people to think about switching energy supplier and help an older relative or neighbour find a better deal. The local charity is part of Big Energy Saving Week – a joint campaign with Energy Saving Trust, the Department of Energy and Climate Change […]
Since 2013 anyone who has needed to make a claim in the Employment Tribunal has had to pay a fee and another much higher fee to have their claim actually listed for a hearing. The result has been a very large (70%) fall in the number of applicants. Responding to wide concern about this the House of […]