Our evidence shows pause is essential. Citizens Advice is calling for a delay in the roll-out of Universal Credit planned for October. Clients’ experience reported by local Citizens Advice across the country shows the benefit still causing problems. UC hasn’t yet been fully implemented in Surrey. But here at CA Reigate & Banstead we can already confirm the national picture. Local clients have […]
Getting behind with the rent or facing other housing problems can lead to a court summons. If this happens to you, or someone you know, there are 2 basic rules: 1) do attend at the required time and place, and 2) do get advice on how to present your case. Following these rules doesn’t guarantee a good outcome but gives you a better chance. It could even […]
Service now in place. Citizens Advice Reigate & Banstead court desk is up and running again. Our advisers can now help local people facing action in the Guildford County Court sitting at Crawley Magistrates Court. For years the service supported people in local courts, particularly those defending housing cases. However in March the Redhill and Reigate courts closed and it looked as if such people would have to attend court […]
Healthwatch Surrey Report. Published last month the new report from Healthwatch Surrey does exactly what it says on the cover. It presents the experience of people in 14 different groups managing a disability or social disadvantage. Interviewees are broadly content. On average almost 88% feel GP services in 6 Surrey Clinical Commissioning Group areas are good (national 85%). But HWS recommends action to deal with: difficulty […]
Annual Report. “Building strong and trusting relationships with our system partners”. That’s how Healthwatch Surrey describes itself in its 2016-17 annual report. At Citizens Advice Reigate & Banstead we’re more than happy to endorse the claim. Healthwatch Surrey exists to give the community a voice in the NHS. We’re proud to work with them in helping people get the information they need and listening on their behalf […]
A service proving its worth. If we’re honest, not many of us are exactly on top of “uncrystallised pension lump sums” or “guaranteed annuity values”. Sarah Mountjoy of Pension Wise Sutton is one who is. Redhill volunteers and staff welcomed Sarah to their latest expert briefing* on key issues and organisations. Sarah led a discussion about Pension Wise and its essential work with those approaching pension age who […]
Sharing support. The British Red Cross and Citizens Advice have a lot in common. Whether it’s shared values such as impartiality and voluntary service or commitment to working for a stronger community. Last week we began to make that understanding more helpful to both. Citizens Advice Banstead outreach volunteer Helen Howe met Claire Richards and […]
Play your part. Be scam aware. July is Scams Awareness Month promoted by Citizens Advice and Trading Standards. At Citizens Advice Reigate & Banstead we’re be playing a full part and asking everyone to be scam aware. Here’s some things to be VERY aware of: a call, letter, email or text that’s come out of the blue […]
We’re here to help. Read about our 5-step approach. In time, every debt problem can be managed and solved. CARBS Help With… 1) Debt Or give us a call. Our trained advisers can help with all debt problems. *****