Our evidence shows pause is essential.
Citizens Advice is calling for a delay in the roll-out of Universal Credit planned for October. Clients’ experience reported by local Citizens Advice across the country shows the benefit still causing problems.
UC hasn’t yet been fully implemented in Surrey. But here at CA Reigate & Banstead we can already confirm the national picture.
Local clients have been left facing financial distress and housing insecurity.
Poor administration following a move from another part of the country led one person’s monthly payment to be reduced by over 80 per cent. Following a cut in UC housing element, another client faced legal action over rent arrears.
In the next few weeks we and colleagues throughout the CA network will explain to our MPs why a pause in the roll out of UC is essential.
We hope they and the government will listen.