Some of what we did as well as helping people solve problems, whoever they are, whatever their need. Community Policy Social media January CARBS 2016 News Archive
Citizens Advice recommendations. Work and a regular income are vital to our sense of security. Yet we have seen rapid change in these areas. The workforce is increasingly diverse and mobile – many more people now work for themselves, via agencies and with hours that vary. At Citizens Advice we see workers and employers struggling to balance the […]
Workers given just 48 hours notice of shifts starting, changing or being cancelled. Citizens Advice today published new evidence on problems faced by a growing number of people in flexible jobs. The findings of a survey among executives, line managers and human resource managers show that: 1 in 5 (22%) say staff cannot turn down a shift. […]
You might also be interested in a 2-day course at Merstham run by mental health first aid for the Armed Forces Community. Read the flier.
Mental health first aid. Mhfa for the Armed Forces have organised a two-day course to help participants increase their understanding of mental health and military culture, and their personal resilience. Place: Merstham Community Facility Trust. Time: Thursday 23 February and Thursday 2 March. Email manager@mcft.org.uk or call 07522 922124 to book your place. Read the course flier.
Improving arrangements. Our client was in full-time but insecure work in the hospitality sector. Her partner was unemployed. In this period the couple built up a lot of debt including Council Tax arrears. Then things looked up. Her partner found a job. His income allowed the couple to begin a CT repayment programme. Their arrears began falling but not at the speed required in the programme. Failing to stick to […]
Concentrix – mounting problems led to contract termination. HMRC dropped its contract with the American-owned business services company Concentrix when a catalogue of delays, mistakes and IT failures became a clear threat to its customer service standards. A report from the National Audit Office today details the purpose of the contract, the cost and repeated attempts to deal with difficulties (including raising payments to the contractor) and […]
Children under “a cloud of uncertainty.” Parents who know they may have to move out of their homes at short notice find it difficult to plan for the future. That’s one of the findings of a survey of adults* in private rented accommodation carried out for Citizens Advice. Not exactly surprising, you may think. What […]
Homeless on the national stage. A new play, Love by Alexander Zeldin, finished its National Theatre run this week*. The stage is the living area of a hostel for the homeless shared by 4 families. Just before Christmas. Chairs, table, sink, fridge, hob. Cold light, peeling paint. 5 doors off….from audience’s left to right: Door 1 Shared bathroom. Door 2 Barbara, late […]
Terms of Trade. Read the small print. Two brothers are in business. They do small extensions, kitchen and bathroom refurbishment or updating. One brother asked for advice because a supplier had refused to take back a bath that appeared defective. If he had been a consumer, the supplier would have had to remedy the fault – […]