Access to justice denied. The cost of making a claim at an employment tribunal is reducing access to justice. That’s the opinion of MPs on the Justice Select Committee in a report published this month. Fees were significantly increased in 2013. It now costs £1200 to bring a case for unfair dismissal. Official evidence shows the number of cases […]
“At continued risk of economic shock. Unable to plan for the future.” Sometimes plain words in a report show more than statistics. These chilling phrases summarise the lives of many individuals and families. National research commissioned by Citizens Advice asked people what in their lives made them feel secure. 93% said an income they could rely on […]
Reducing financial exclusion. Many bankers would privately admit that people with few assets or low incomes make less attractive customers than their better-heeled neighbours. Understandable? Yes but unhelpful to those who find it hard to make ends meet. Banks have provided basic accounts for years. Unfortunately they often had strings attached and weren’t suitable for those who needed […]
Credit policy. True or false: banks and other lenders offer a good service to customers in financial difficulty? This summer Citizens Advice Reigate & Banstead and other CABs are looking at the evidence. A positive credit score is a normal part of a secure and happy life. But getting one can be an uphill task for people on low […]
To grow as a person and add value. What makes our brilliant volunteers give their time and energy to Citizens Advice? Our Training Manager Helen has a pretty good idea. “They want to enhance their skills and help people with problems lead happier lives.” Here’s how it works: You are trained to give advice effectively and improve […]
Latest from our friends at Trading Standards. Legal highs Mobile Users Text 78070 to reduce nuisance calls Council Tax scam Don’t install What’sApp Gold – malware alert HMRC and iTunes gift card scam Small business and money laundering Recalls: lots unfortunately including Currys , Argos, Kelloggs, ASDA/George, more… TS Alert May 27
CARBS May. This month (and every month) our focus was on helping clients, whoever they are, whatever their problem. Here’s a few other things we did: working with local groups spotlighting where public policy isn’t working in conversation on social media. CARBS May PS: We’re also recruiting volunteer Gateway Assessors and Research and Campaigns team members.