Generous grant secures older persons service. We’re very pleased to announce that Horley residents will continue to benefit from their Older Persons Advice Service. Operated by Citizens Advice Reigate & Banstead since 2015, the service has been secured by a generous grant from the Gatwick Foundation Fund through the Community Foundation for Surrey. Elaine Parr, Citizens Advice District Manager, […]
Broadband customers pay for not shopping around. Citizens Advice today shows that customers of the top 5 broadband providers are charged on average £113 a year more than new customers if they stay on when their initial contract finishes. Other key findings are that it’s hard for customers to find out what they’re being charged; and vulnerable customers including older people […]
HMRC employment check. HMRC has published an online self-assessment tool (questionnaire) that allows anyone to check their employment status for tax purposes. It coincides with an important change in the rules affecting self-employed people who work in public sector organisations using a personal service contract. From this month the organisation, not as previously the worker, will decide the worker’s status – […]
East Surrey people WILL have CA support at court. Citizens Advice Reigate & Banstead will still be able to support local residents facing legal action following closure of Reigate and Redhill courts. The service will be funded by the Access to Justice Foundation. The foundation responded to a plea from Citizens Advice Reigate & Banstead after hearing that […]
HMRC withdraws demand. A client with mental health problems will not have to pay back more than £2400 in overpaid tax credits received during tax year 2015-16. HMRC made its decision last month following the direct involvement of Citizens Advice Reigate & Banstead on her behalf. The debt came about after a change in income […]
Sponsored Walk Sunday 7 May Will you join us for a ramble through beautiful Downs countryside and help us raise badly-needed funds ? You can start anytime between 0830 and 1000 at Tattenham Corner. The planned distance is just under 8 miles with a halfway refreshment point. We’re grateful to Banstead Rotary for the opportunity to offer […]
In the Budget Chancellor Hammond announced increases to national insurance contributions for self-employed people. Within a few days the plan had been withdrawn. The episode led to hundreds of comments in mainstream news and a storm on social media. Much of this was hot air and disappeared overnight. In a few cases something worth noting was said. We picked out an item* in The Times. Janice Turner questioned the […]
Dental charges dispute. Definitely a case for….. A dental patient needed treatment but knew he would find it difficult to pay. He told the dentist and showed his tax credit documents. The dentist carried out the treatment. This man asked the Bureau for advice when, some weeks later, he got a letter from NHS Business Services Authority. They […]
Supporting young people with emotional difficulties. The Heads Together organisation is offering free workshops in Merstham for parents of young people suffering mental health and emotional well-being issues. Events will take place at Merstham Community Facility Trust, 44 Portland Drive, Merstham, 10am – 11.45am. The programme is as follows: Anger – 10am Friday 21st April […]