Our dedicated Horley team held 250 meetings with residents on 26 days in July to December 2019.
We think that’s high productivity and we know it’s highly valued by clients.
The advice sessions are held at Regent House, Albert Road (pictured). Problems are varied but benefits and employment stand out.
Applying for Personal Independence Payment is still causing anxiety. Getting the right evidence, presenting it and dealing with rejection and appeals can be stressful. But as our adviser, Brian, says: there’s always a next step towards improving the situation.
And frequent thank-you letters suggest our advice helps a lot.
We supported people dealing with unfair dismissal and bullying at work. One bullying case led to acute anxiety, yet the employer continued to insist that the employee attend work.
Less serious but intensely annoying, relations with neighbours can be tricky in Horley as elsewhere.
One client could make no headway with noise levels in the flat above which the fitness-obsessed neighbour seemed to use as a gym! Another’s garden was partly annexed when a neighbour erected a fence while she was away.
Mediation is often the answer and we can help with that too, either by referral or directly.
CARBS Outreach at Regent House, Albert Road, Horley, Drop-In Wednesdays 1000-1300, Appointments 1400-1600. Read more about our advice centres HERE.