Policy update on changing regulation of essential services.
The new law acknowledges the energy market is failing the majority of customers.
Loyal energy customers are being ripped off. Government must step in.
Broadband customers pay for not shopping around. Citizens Advice today shows that customers of the top 5 broadband providers are charged on average £113 a year more than new customers if they stay on when their initial contract finishes. Other key findings are that it’s hard for customers to find out what they’re being charged; and vulnerable customers including older people […]