£23 billion cost of poor products and service. Occasionally we’re all disappointed in the consumer choices we’ve made. But what is the total cost of this collective regret? Citizens Advice research* shows what’s going wrong, which sectors are worst and who’s getting hurt. The 2015 numbers are huge. Whether it’s cost to the economy (at least £22.9 billion) or number […]
Latest bulletin from our friends at Trading Standards. Epsom fraud conviction National Scam Trap 2-week campaign from Monday 23 May Cybercriminals target Olympic sports fans Theatre ticket scammers on Facebook Text message fraud – premium rate charges Recalls: Lidl, Costco, Vauxhall….more Consumer news.
Many families are paying more than necessary for essentials such as energy, banking and broadband. One way to save is by switching to a better deal with a new supplier but most stick with their current company. Why is this? The government would like to know and is inviting everyone to explain in a survey why they have (or haven’t!) switched in the past 2 years. […]
Citizens Advice is promoting National Consumer Week in partnership with Trading Standards and the government to raise awareness of Consumer Rights Act 2015. We want everyone to know their new rights. Consumer Rights Act 2015 makes existing rights simpler and clearer, including the rights: to clear and honest information before you buy to get what you pay for to goods and digital […]
ARE YOU FINDING IT DIFFICULT TO GET COMPENSATION FROM A TRADER? YOU MAY WANT TO CONSIDER TAKING THEM TO A SMALL CLAIMS COURT The most common types of small claims are: Compensation for faulty services provided e.g. by buildrs, dry cleaners,garages etc. Compensation for faulty goods e.g. televisions or washing machines that go wrong Disputes […]