Our client’s ability to live a normal life is significantly reduced by his health. Essential medication leads to extreme fatigue, depression and memory loss forcing him to give up work.
In summer 2019, when his application for Personal Independence Payment was rejected, he asked us for help.
He and his wife were devastated. Despite significant supporting evidence, mandatory reconsideration gave insufficient points for daily living allowance. Such an outcome made it impossible for the client’s wife – his main carer – to apply for Carer’s Allowance. Short of money for food and toiletries, the couple had to ask for food vouchers.
Working with the client and colleagues at Surrey Welfare Rights Unit, our volunteer adviser assembled evidence for an appeal.
They were right to be confident in the strength of the case.
After a delay of several months, our client has now heard he will receive daily living and mobility allowance at enhanced rate, both backdated to early 2019. His wife has immediately been able to apply for Carer’s Allowance.
Things have been difficult but the couple can now lead a less stressful life. They can plan for a future not dominated by financial worry.