Black Friday (27th) and Cyber Monday (30th) will see millions of people shopping online. Good timing for National Consumer Week (NCW20), the annual Citizens Advice campaign to alert consumers to shoppers’ problems and rights.
Many more families are relying on the internet to buy essentials. It’s vital they know their rights. NCW will focus on:
Partners with Citizens Advice in NCW20 are Trading Standards and the Business, Energy and Innovation Department.
Check National Consumer Week Advice on rights and problems.