Mandy Impey, District Supervisor and Finance Officer at CARBS, is to become Advice Services Manager with effect from 1 April.
Announcing the promotion, the CARBS trustees recognised that since joining Citizens Advice nearly 15 years ago, Mandy had made a major contribution to the charity and the whole community through her work with clients and volunteers.
Andrea Dunhill, CARBS Chief Executive, said: “Mandy’s promotion is very much deserved. I have seen the genuine kindness and empathy she shows to our clients and her wealth of knowledge about so many things.
“Mandy’s support for our volunteer advisers empowers them to be the best they can be. This is so important as we face the challenges of 2019, not least an office move in Redhill and major changes in advice services and client need.”
Mandy Impey said: “I’m really looking forward to helping develop our services for clients and continuing to work with a great staff and volunteer team.
“These are trying times for many in our communities. It’s essential for society’s health and well-being that our kind of independent advice is accessible to everyone, whoever they are, whatever their problem.”