Wedding arrangements are notoriously complicated. Making timelines meet is challenging but enjoyable.
But Covid-19 changed everything.
Our client’s daughter is one of many affected. Waiting and hoping as long as possible, she finally accepted her end–of–July date wasn’t possible.
She spent a sad morning putting things off. Dress fittings for herself and her bridesmaids, hair, make-up…all on hold until further notice.
Then she called the venue.
She wanted to rearrange for a date in 2021 on grounds that everything was so uncertain. The management unfortunately disagreed. It was too early to write off July. The wedding should go ahead. If she insisted on postponing there would be a charge our client described as ‘eye-watering’.
This unhappy turn of events is very common right now.
Our adviser discussed with the client her daughter’s wedding insurance, deposit and other aspects of the contract. She also suggested calling Citizens Advice Consumer Helpline on 0808 223 1133 for specialist help (it’s important to have the contract to hand when you call). Find out more.
Latest News: Coronavirus: Changes to wedding rules ‘under consideration’
NOTE The Competition and Markets Authority is looking into the wedding and private event sector where clients are not given refunds. It’s possible to register an official complaint through gov.uk: find out more here. Our Consumer Helpline as above will be able to give more advice about this.