Healthwatch Surrey is the voice of Surrey citizens in the NHS. The group’s key role is to find out what we think and let NHS know where there should be improvements.
At Citizens Advice we’re very pleased to support this essential work
In the COVID crisis HWS expertise in public engagement is more important than ever.
In fact Chief Executive Kate Scribbins reports* that the Department of Health and Social Care has particularly asked them to gather views on patient safety and ensure seldom-heard groups are not overlooked.
HWS wants to hear from anyone who has a recent NHS experience (good or bad) that ought to be shared.
Kate says the priority is to support the community effort by getting out clear information and advice. Both the Helpdesk and independent Health Complaints Advocacy service are continuing their work.
* Healthwatch Surrey work plan during the COVID-19 pandemic, Kate Scribbins, CEO, 07/04/20