In her first new year message Andrea expresses her thanks for the kind welcome she has received from our friends and partners and “brilliant” volunteers. She says Elaine Parr will be a hard act to follow but the enthusiasm and goodwill she has found towards Citizens Advice will help us build on Elaine’s achievements.
Andrea points to a successful 2018 in terms of the “reassurance and peace of mind” our advisers have given so many clients.
But she also raises the uncertainty we have experienced in the absence of a secure Redhill base. This challenge is still unresolved and Andrea promises to redouble efforts in the new year to find a permanent base.