Longer-term solution needed. Good news. One by one the Big Six energy suppliers are announcing a freeze on standard tariffs until Spring next year. Citizens Advice says savings made when wholesale prices were lower are being used to help customers – it’s now time for firms who haven’t announced to make their intentions clear*. Gillian Guy, national chief executive of Citizens Advice, said: “A […]
Smart meter benefits cut. The government has revised down its estimates of energy price reductions from installing smart meters. Originally (2014) the expected saving for combined gas and electricity was £26. Now it’s £11. The news comes in a detailed cost-benefit analysis issued 10/11/16 and explained for us by the Sunday Times (£/register). This is embarrassing. The government, regulators and suppliers are under pressure to correct overcharging […]
Easier and faster. Good news for those who depend on special parking. Surrey County Council is working on a new online system to make it easier and faster to apply for, or renew, a Blue Badge permit. At Citizens Advice Reigate & Banstead we’re particularly pleased. Our research and campaigns team member Louise Tennuci has […]
Latest bulletin from our friends at Trading Standards. Epsom fraud conviction National Scam Trap 2-week campaign from Monday 23 May Cybercriminals target Olympic sports fans Theatre ticket scammers on Facebook Text message fraud – premium rate charges Recalls: Lidl, Costco, Vauxhall….more Consumer news.
Today’s public spending review has been heavily trailed. Unless we’ve been misled more cuts to local council budgets seem certain. Up to now and to their great credit local authorities have continued to support local Citizens Advice. They wisely see it as investing in the community. Freely available advice helps solve problems that in the longer run would lead to big extra costs*. This week Surrey County Council […]
Since 2013 anyone who has needed to make a claim in the Employment Tribunal has had to pay a fee and another much higher fee to have their claim actually listed for a hearing. The result has been a very large (70%) fall in the number of applicants. Responding to wide concern about this the House of […]