Easier and faster.

Good news for those who depend on special parking.  Surrey County Council is working on a new online system to make it easier and faster to apply for, or renew, a Blue Badge permit.

At Citizens Advice Reigate & Banstead we’re particularly pleased.  Our research and campaigns team member Louise Tennuci has been on the case for some time.

Last year Louise proposed some improvements to a slow and clunky renewal system.  The response was…. silence.  However Louise isn’t one to let things go.  She followed up with Tandridge Council and this month discussed her ideas with customer service and blue badge managers at SCC who provided the positive update.

Louise will help monitor the changes in the coming months.  She said “Now we’re all in contact, we can continue to share ideas.”  Sounds like a plan – and more proof  persistence pays off.