Our offices are currently open at the following location and times: Banstead Office – The Horseshoe, Banstead, Surrey SM7 2BQ – Opening times: Monday, Tuesday, Thursday and Friday from 10:00 – 13:00. Redhill Office – 72 Station Road, Redhill, Surrey RH1 1PN – Opening times: Monday, Wednesday and Thursday from 10:00 – 13:00.
Citizens Advice have found that 65% of clients who have been switched to pre-payment meters by their power supplier because of energy debts are either disabled or have a long-term health condition. This compared to 33% who have no disability or health problems. Brian* had gotten behind with his payments to his power company and […]
Citizens Advice Reigate and Banstead are closed from Thursday 22 December to Monday 2 January inclusive. We wish you a peaceful and enjoyable festive holiday and health and wellbeing in 2023. We will reopen to serve you on Tuesday 3 January 2023.
Did you know that 1 in 7 under 18s live with domestic abuse at some point during their childhood? Last year, East Surrey Domestic Abuse Outreach Service supported over 1,000 women and their children whose lives are affected by domestic abuse. They all live in Reigate and Banstead. Domestic Abuse can happen to anyone. It is […]
Do you CARE? By care we mean personally look after a person who receives one of these qualifying allowances: Attendance Allowance Constant Attendance Allowance (at or above normal maximum rate with an industrial injuries disablement benefit) Disability Living Allowance (the care component at the middle or highest rate) Personal Independence Payment (the daily living component) Armed forces Independence […]
The humanitarian element of the crisis in Ukraine has led to the displacement of millions of citizens who are seeking safety for themselves and their families. More than 5 million people have fled Ukraine according to the UN High Commissioner for Refugees, approximately 12,000 arrived in the UK by 08 April 2022. There is immediate […]
Is your relationship healthy? No relationship is perfect all of the time but there are signs you can spot that may indicate whether your relationship is healthy or unhealthy. Why does it matter? It’s important because healthy relationships are good for our wellbeing and make us feel supported and respected. In unhealthy relationships, your partner […]
Volunteers are at the heart of delivering our service. Citizens Advice Reigate and Banstead is currently accepting applications to join our volunteer team in the positions of Advisor and Administrator.
Luca Difato, Operational Team Support Administrator and Communications Assistant. 24th February 2022. I began my role at Citizens Advice Reigate and Banstead (CARB) in September 2021 through the Kickstart scheme which offers six-month work contracts for Universal Credit claimants aged between 16 and 24. After graduating from university just 2 months prior, I was eager […]
The energy price cap is the maximum amount suppliers can charge customers in the UK per kWh of electricity and gas used every year. This does not limit the total bill costs, and only applies to customers on a standard variable tariff or default tariff. Consequently, while it prevents customers from paying too much on […]